PRIVACY POLICY

At Rise N Shine Maid Service, we respect your privacy and are committed to protecting the personal information we collect. This Privacy Policy explains what information we gather, how we use it, how we protect it, and your rights as a user of our website and our services.

1. Information We Collect

a. Information You Provide

We collect personal information when you:

Request a quote
Book an appointment
Fill out a form on our website
Contact us via phone, SMS, email, or messaging

This may include:

Full name
Phone number
Email address
Service address
Cleaning preferences
Payment information (we do not store full card numbers)

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Pages visited
Duration of visit
Cookies and similar technologies

This information helps us improve user experience and website performance.

2. How We Use Your Information

We may use your personal information to:

Provide and improve our cleaning services
Confirm, modify, or remind you of appointments
Send quotes, updates, or important service notifications
Process payments and invoices
Communicate promotions or offers (in compliance with applicable SMS/email regulations)
Enhance website functionality and user experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data only in the following situations:

Service providers who help us operate (payment processors, scheduling tools, SMS/email platforms, hosting providers, etc.)
Legal requirements, if we are obligated to comply with a lawful request

All third-party providers are required to follow privacy and security standards.

4. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information.
While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Our website may use cookies to:

Improve your browsing experience
Analyze website traffic
Save your preferences

You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

Depending on applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of promotional communications
Restrict the processing of your information

To exercise your rights, please email us at:
📧 [Insert Your Official Email]

7. Data Retention

We retain your information only as long as necessary to:

Provide our services
Comply with legal requirements
Resolve disputes

8. Children’s Privacy

Our website and services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

9. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy at any time.
The updated version will always include the “Last Updated” date at the top.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

📧 risenshinemaidservice@gmail.com
📞 +12819040426